The World Intellectual Property Organization (WIPO) warns that fraudsters are sending fake payment or fee requests in the name of WIPO – by e-mail, telephone or post. Such letters are not genuine: WIPO only requests fees via its official payment channels, not by telephone or unsolicited e-mail. If you receive such a request: Do not pay, do not click on any links, do not give out any data and report the incident to WIPO.

The warning concerns all those who register or administer international property rights via WIPO – for example via the Madrid System or the PCT procedure.

What is it about?

WIPO regularly reports that IP right holders – trademark owners, design owners or patent applicants – are affected by attempted fraud. These take the form of phishing emails with a fake WIPO logo, telephone calls with an alleged WIPO number (so-called “spoofing”) or letters demanding fees for registration, renewal or publication. The fake claims sometimes contain correct reference numbers, official layouts and often request advance payments by cryptocurrency or foreign bank transfer.

Classification

WIPO clearly states on its official warning page that it never requests fees by telephone or e-mail. Fees for legitimate WIPO services are to be paid only to the International Bureau or to the office of the country of origin. Payments to third party or unknown service providers are never required.

Typical warning signs: The sender uses a foreign domain (not “@wipo.int”), payment is requested using an unusual method (cryptocurrency, foreign bank accounts), the tone is threatening or urgent, and links or documents do not lead to “wipo.int”.

Practical consequences

Payments to fraudsters are usually irrevocable. Even if payment is made, this does not result in an official application, registration or renewal. If you do not pay genuine fees on time due to uncertainty, your application, registration or renewal may be jeopardized.

What you should do

Check: Does the message really come from “@wipo.int” and does the link lead to a wipo.int URL? Pay only via the official payment channels of WIPO or the responsible office. If in doubt, contact WIPO via the official financial hotline or the contact form. Do not pass on any personal or company data. Clarify internally who in your company is authorized to approve payments for IP rights.

If you have already made a transfer, contact your bank immediately and file a complaint. Inform WIPO at the same time.

You can find out more about international trademark registration and protecting your rights on our website.

Find out how to strategically protect your brand internationally in our podcast episode Brand strategy for companies: Protection that fits the business.